315.446.6770     5795 Bridge St - E. Syracuse     Hours

Exchange & RETURN POLICY

Jewelry selected from our showcases if brought back in original and unworn condition may be returned for a refund within 14 days. Exchanges or store credit is permitted within 30 days from the date of sale and must be accompanied by the original sales receipt. Gift Certificates are not redeemable for cash.

Special Orders/Custom Work

Special orders and Custom orders are Non-Returnable and Non-Refundable. A special order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the client's request. All special orders required a 50% down payment.

Rolex/Watches Policy

No returns or exchanges are permitted if the watch, the documents, or the packaging shows wear. The watch cannot be returned or exchanged if it has been sized, worn or if the warranty has been filled out.

WHY HENRY WILSON JEWELERS?

Knowledge + Passion = 100 Years

As Central New York’s most professional jewelers, we are proud of our passion for exquisite jewelry and watches and our customers who wear them.

LOCAL

We are a third generation jewelry store proud to be part of the Central New York community.  That’s why we support many local organizations throughout the year.  We live here, work here, and will always be here when you need us.

SERVICE

Our associates are jewelry and watch professionals.  They are continually growing their expertise with our brands including Rolex, Simon G, and GIA.  Our in-house goldsmith is able to repair and restore your treasured jewelry with the care and attention to detail you deserve.

PEACE OF MIND

We know purchasing jewelry or a timepiece is important. That's why your satisfaction is always guaranteed. So you can worry less and enjoy more.