Jewelry selected from our showcases if brought back in original and unworn condition may be returned for a refund within 14 days. Exchanges or store credit is permitted within 30 days from the date of sale and must be accompanied by the original sales receipt. Gift Certificates are not redeemable for cash.
Special Orders/Custom Work
Special orders and Custom orders are Non-Returnable and Non-Refundable. A special order constitutes any jewelry, gemstone, watch, or gift item ordered or altered at the client's request. All special orders required a 50% down payment.
No returns or exchanges are permitted if the watch, the documents, or the packaging shows wear. The watch cannot be returned or exchanged if it has been sized, worn or if the warranty has been filled out.