Lifetime Guarantee

Our lifetime guarantee provides you with exceptional value and is designed to ensure your complete satisfaction for years to come. Be at ease knowing that the trusted Henry Wilson’s name stands behind your purchase. Many of the services and warranties offered through Henry Wilson Jeweler’s lifetime guarantee would cost you more than $500 at another jewelry store.

Henry Wilson Jewelers Added Value Services

Generous 30 day Customer Satisfaction Policy: Exchanges or credit are given within 30 days on in stock purchases returned unused, in new condition and with original sales receipt.

Convenient, professional jewelry service center: Henry Wilson Jewelers employs only the most skilled Goldsmiths in jewelry design and repair.

Free Ring Sizing of your purchase

‍Free Polish and Rhodium for three years

Free cleaning and Inspection: Stop in for a free inspection and cleaning of your jewelry.

Lifetime Upgrade: We offer the full purchase price of your Henry Wilson diamond towards purchase of a diamond 1.5 times the price of the original diamond.

free Lifetime Loss Protection Plan: Every diamond purchased from Henry Wilson Jewelers is warrantied against loss from its original mounting for a lifetime.

We Require the diamond to be inspected every six months by Henry Wilson Jewelers and documented on the guarantee for the warranty to remain valid. The limit on this lifetime replacement guarantee is the purchase price of your diamond up to $7500. In the event the diamond falls out of the mounting and your warranty is valid, Henry Wilson Jewelers will either replace the diamond based on purchase price or give purchase price credit up to $7500 towards another diamond. This warranty only covers the loss of the diamond incurred through normal wear.

To keep your ring covered by our guarantee, you may have to pay for necessary repair work.

This plan does not replace normal casualty insurance coverage for loss, theft, or damage not under normal wear. We recommend Jewelers Mutual Insurance to insure your diamond jewelry and we will assist you in setting up coverage.


Knowledge + Passion = 100+ Years

As Central New York's most professional jewelers, we are proud of our passion for exquisite jewelry and watches and our customers who wear them.


We are a third generation jewelry store proud to be part of the Central New York community. That’s why we support many local organizations throughout the year. We live here, work here, and will always be here when you need us.


Our associates are jewelry and watch professionals. They are continually growing their expertise with our brands including Simon G, and GIA. Our in-house goldsmith is able to repair and restore your treasured jewelry with the care and attention to detail you deserve.


We know purchasing jewelry or a timepiece is important. That's why your satisfaction is always guaranteed. So you can worry less and enjoy more.

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